The unexpected highlight for me was the community events and outings section. There were all sorts of clubs and groups sponsoring any number of outdoor activities suitable for all ages and even families. If you're bored it's a great place to find some ideas on how to get outside and do something fun.
The staff is helpful and polite. They have a food selection and if they don't have it they'll get it shipped. Outstanding service.
I really enjoy the people here. Next to Trader Joe's, this is my favorite place to shop. Mostly, I wanted to take the time to brag on the bike shop. I have been taking my bike(s) for several years and the reason I do so is because they treat you with respect and they keep it fun. Sometimes bike shops are known for being elitist and standoffish, and that's absolutely not the case with the REI staff.
I have not picked my Cannondale up yet but Kat has been super helpful in the timing of expected arrival from the warehouse and she seems like a very cool chick! I’m glad to have someone with personality dealing with me. Her attitude towards customers shows she likes her job and that customer satisfaction is her top priority. If only all employees were like that!
One of my favourite places on the planet. Everyone is knowledgeable and helpful and it is one of the few places the loyalty program is worth signing up for. If you like the outdoors then this is the place for you.
Kat goes out of her way to be helpful (I believe she's the lead mechanic there)
Also, as a women, I've come to really appreciate businesses that value women customers. We don't need special treatment, but so often we have to purchase things that are designed for men, and not women. REI is very progressive in this area. The people at the bike shop are so down-to-earth and I've never felt over-charged for services/parts. They take of me well, and also make me smile and laugh when I'm there! If only they served coffee there we'd be set.
Rei is a US Bicycle Store based in Greenville, South Carolina. Rei is located at 1140 Woodruff Rd Ste 400, Greenville, SC 29607, USA.
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