In my way back for my second time. Bought an inner tube from Walmart and one from this location. Walmarts exploded my ears were ringing for hours. Felt the one on one no upsell pure customer service feel. Willing to pay for good people that brought me up to speed in 20 min or less on the changes yo mtn bikes from when I road 20 years ago vs today. Bought a used bike. Light looks and feels great however impulse move as my goal is to get the training wheels off my 6 gear old sons bike hit the the trails together have him sized and dont need a competition grade bike. Just to know its safe pretty much rebuild the whole things and thanks to to the staff they provided all the info pricing and even looked at bikes giving there opinion on the deal even though they don't carry that line. Great relaxed bike store that I now call my provider for myself and son.
This shop has a wide array of anything a cyclist would need from hybrid bikes to ride the Swamp Rabbit Trail up to high level racing bikes. Matt and Taylor have been doing this a long time in other shops and have a ton of experience. The shop also puts on several good group rides every week which is a great way to find the best farm roads in Greenville and meet other cyclist.
Giant clearly states: "Paint finish and all other original components, and all Giant brand repair parts, replacement parts, and accessories, are warranted to be free from defects in material or workmanship for a period of one year from the original date of purchase. This warranty applies only to bicycles and framesets purchased new from, and assembled by, an Authorized Giant Retailer."
Excellent shop - been going here for years. I buy my bikes here and they take excellent care of them.
I'm very disappointed in Free Hub's customer service. My wife about a $1,000 Giant bike few months ago. Last weekend the cast rear derailleur arm snapped (she has never crashed). They charged her $30 for the part & $10 labor. TERRIBLE CUSTOMER SERVICE.
This bike shop offers the best advice and customer service I have ever experienced. All the employees are very friendly and willing to go the extra mile to truly help their customers. I will continue servicing my bike and recommending others to this bike shop in the future. Overall, fantastic experience every time I visit their location.
Freehub Bicycles is a US Bicycle Store based in Greenville, South Carolina. Freehub Bicycles is located at 1616 Woodruff Rd, Greenville, SC 29607, USA.
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