Like everyone else I ordered an accessories that was listed as in-stock but turns to be out of stock and they had to Order it from supplier it's now been 3 weeks. I hate it when companies like these are quick to take your money but are extremely delayed at delivering your product. Worst of all after the 3 weeks I had to call them directly requesting an update why didn't I get an update? this will be the last time I ever buy anything from this untrustworthy company.
Update: After I requested the order to be cancelled and be issued a refund the item was back in stock that same day. I asked them to ship the order and provide a tracking number. Of course nothing happened. Man I can't believe these guys are such dishonest people! At this point I'm looking at almost $1600 loss on this FAKE bike shop.
I live in a major metropolitan city and boxed items delivered with USPS have a propensity of disappearing before or after delivery. If they had sent the package with Fed Ex, as they were supposed to, I could have had my order held for pickup at a nearby location. I'll just stick with the major online retailers for my bike parts and accessories.
Ordered a product online which they apparently did not have in stock and had to be acquired from their distributor. Thus my shipping was delayed. I just wish their website reflected this fact (zero qty on hand) or I was notified the item was not in stock upon placing the order so I could have potentially sourced the needed part from another retailer. Instead I found out several days later after inquiring about why my order had not yet shipped.
Ordered a road group set online and apparently one of the components was not in stock. Thus my shipping was delayed. I just wish their website reflected this fact or I was notified upon placing the order. After waiting several days I inquired about why my order since it had not yet shipped and was told about the delay. Not cool at all!
Secondly, according to the invoice my order was supposed to be shipped via Fed Ex ground. Glory Cycles then FURTHER delayed delivery after they cheaped out and sent it USPS instead. It didn't arrive on the USPS expected delivery date which is typical of my experience with USPS. It actually arrived 4 days after the expected delivery date.
I wanted to take the time and thank Andy for his professionalism and responsiveness to my phone calls and emails. I could have purchased my Enve 4.5 Ses clincher wheel set any where, I live in Fl. I didn't because Andy right from the start had the best price, plus Andy himself has been one of the most knowledgeable and friendly people I have talked at any cycle shop therefore I purchased them from Glory Cycles. It's quite clear he knows his stuff and he helps you make the right decisions on your purchase based on your needs. GLORY CYCLES IS TRULY TOP NOTCH! BEST REGARDS Derik Mackenney
Same as everyone else order something that says is in stock and now I have to wait for the manufacturer to mail them the part so they can mail me the part. I would have just ordered straight from the manufacturer stay away for online sales
Glory Cycles is a US Bicycle Store based in Greenville, South Carolina. Glory Cycles is located at 200 Westfield St, Greenville, SC 29601, USA.
Please contact with Glory Cycles using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Glory Cycles opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bicycle Store in Greenville