Customer service is almost too much! But otherwise, great store. Lots of options.
Never shop here
For big guys who want to up their style game, this is great place to start. Customer service is on point, as I am always greet with a handshake when walking in. For the person who said they don't want someone hovering over you, go to a big department store. Customer service is the point for specialize shops like this. I agree they have somewhat a "limited" selection, but they still have more than I've ever needed. I do wish there was not as much "athletic" stuff or printed t-shirts and more staple pieces of stylish menswear, but they have plenty. Prices are a little higher compared to some department stores, but you're paying for stylish quality, which is acceptable when you're just about the only game in town for big guys. Great place!
William greeted me at the door, listened to what I needed and then helped me navigate through the store to put the best options in front of me. I ended up going over budget but only slightly, and I am super happy about the purchases I made.
I'm a professional Santa and I visited today to get a last minute replacement white dress shirt for my suit. I also wanted to get a couple of casual button down shirts and a pair of slacks, but I was working on a very specific limited budget.
Super helpful staff, had what I needed in stock and altered within a few days. Half the cost of Men's Warehouse.
Anthony staff terrible customer service. Lies than when confronted can't even apologize.
Mad props to William for providing Customer Service that approaches the best I've ever seen. He listened first, was friendly throughout, was enormously patient with me when I was being indecisive, wrote my name on the fitting room door, and kept things personal, friendly, helpful, and professional the whole time. DXL, your lucky to have him!
Dxl is a US Shoe Store based in Greenville, South Carolina. Dxl is located at 1025 Woodruff Rd STE F101, Greenville, SC 29607, USA.
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