Masters is the only place I trust to purchase aftermarket items from them. The one thing masters is horrible at is calling the customer back. It always seems like you have to call them because you know when they say we call you back for a guesstimate or for any question us customers have and they say they will call you back. Now Ms. Stephanie and Mr. Zane are the only 2 people at masters that will put effort into calling or responding back to a customer. SO THANK YOU STEPHANIE AND ZANE FOR CALLING BACK. They are both great customer service representatives. Going to Masters while they are working are makes me feel like I'm getting the best deal and feel satisfied with my purchase.
Very knowledgeable and professional. I have always gotten great service here. Carlos and Tim are awesome!
I was very pleased with my experience at Master's. I went there to have paint protection put on my car. They were professional and knowledgeable. Special thanks to Stephanie and Zane for going "above and beyond" to take such great care of me...And my car!
This places fixed my radio for dirt cheap and very quick! Steffanie upfront deserves a raise! Very friendly and social, amazing at explaining the process in an understandable way. The mechanic Mike that worked on my car deserves a raise too! Good guy and got my car in an out fast. Whole thing cost $35. I hope both these wonderful people that made my day get a raise or at least a bonus!
Would give 0 if possible. Took vehicle in to have a very expensive (although a few years old) radar detector removed from one vehicle and installed in a new vehicle. Get a quote for entire process. Show up, leave it all day. Pick up..upon driving home I realize it is not working. Call back the next morning..get the owner (she has zero personality) she never apologized simply said bring it back. My husband discovers that they had not removed or installed the rear end part. Take it back...finally call late that afternoon...owner says. Yea. It’s ready..still no apology. Before I leave the parking lot, I activate the detector, still no sound! The installers come out and say “well, we don’t know where the speakers are”. Well...did you read the manual? Ah...no, didn’t know there was a manual. They work on it an hour..finally we have sound. Bring it home...only to discover that it can’t be turned off, and as you know, detectors will pick up a lot of city interference. Call back and schedule yet another appointment. Carry it in, they work on it an hour...it’s fixed! Or so they say! The problem was they had wired it to be on constantly, so I’m told have a nice day and pull out. Fortunately, learning from experience, I try to turn the detector on...once again...NO SOUND! Turn around...go back...this time, I’m not quite so nice. After sitting there another hour, the lovely owner comes out and tells me that it’s my equipment and not their installer. Really??? Equipment was working fine when I pulled in! That woman is the most negative, sour person I’ve ever met. How she is running this company I have no idea. I came home and went straight to my bank and put a dispute of the charge on my debit card. After several weeks, I received a full refund. Whatever you do, find another place to get your radar detectors, stereos and tint done. Anywhere but here.
Master S Car Stereo is a US Electronics Store based in Greenville, South Carolina. Master S Car Stereo is located at 1414 E Washington St, Greenville, SC 29607, USA.
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