Reading some of the reviews, I suspect one HUGE reason for the delays and long waits is because they are SO POPULAR! It took me 8 weeks to get an appointment. I feel that that do a great job with everything, but the sheer VOLUME of their practice can certainly be a little bit of an issue. That having been said:
The service one receives here at Southern Eye is outstanding. Everyone on the staff that I came in contact with was very respectful and courteous. Dr.Williams is the best and most thorough eye doctor I have ever been to.
The staff is friendly, but I feel more like a number rather than a person. It is very uncomfortable having to wait in the front public waiting area without my contacts ( I can barely see shapes and colors without them) right after having the numbing and dilating drops put in my eyes. It was about a 40 minute wait. I also wasn't given any protection for my eyes after having my eyes dilated when I left the office.
I LOVE Dr. Heitman. I can say that if he is your Dr., you will not be dissapointed. He is everything you want in a doctor...he listens, he hears, he will compromise based on your opinions and knowledge and he genuinely wants your input. He truly WANTS what you want and will not be satisfied until you are. I can only speak to this, and not the entire practice. But I will tell you, it is worth my time to wait, however long it takes, to see Dr. Kurt Heitman. He's the gold standard, in my view...pun intended.
I will not be returning. There are much more personal and comfortable optometrist offices.
The staff was awesome love that I was able to explain the shirt I was wearing to Dr Odell the shirt said I could be caught dead in 53 countries for wearing this shirt there are 53 countries that for having God's word,teaching God's you could be imprisoned, beaten, killed raped.
So I normally do not give reviews but felt I should on this one. I took my 89 year old aunt. We were early/on time and was taken back. They started checking her eyes with and without her glasses. Then checked for eye pressure and when they put the drops in, it affected her eyes severly. They sent us to another room to check the vision and it was way off. She kept missing the letters and she normally sees better than that without issues. They sent us back to the 1st room and plz note she is on a walker and cant move well. They could not figure out the problem. The girls started getting ill and was rude as could be. I am glad my aunt could not hear them. I was getting PO'd. I was finally told what the problem was and the girl said" obviously it hasn't been resolved, we are gonna let the doctor deal with it." The doctor attempted to be rude but finally warmed up to us. My aunt has a follow up visit and after that we will be going to another group. They are jackasses. I love my aunt and anyone that has lived as long as she has deserves more respect than that.
It was exciting to get to tell about our trip to the The Voice of the Martyrs in Oklahoma. Thank you Dr. Odell and staff.
Southern Eye Associates is a US Doctor based in Greenville, South Carolina. Southern Eye Associates is located at Doctors Dr, Greenville, SC 29605, USA.
Please contact with Southern Eye Associates using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Southern Eye Associates opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Greenville